Send prescriptions, referrals, lab results, and patient records — all from your computer or phone. Fully HIPAA compliant with a signed BAA.
256-bit encryption, signed Business Associate Agreement, and full audit trails — everything your practice needs for compliance.
Works alongside your existing systems — Epic, Cerner, athenahealth, DrChrono, and more via API or email-to-fax.
Your staff can send referrals and records directly from Outlook, Gmail, or our secure web portal — no fax machine needed.
Every fax is stored securely and searchable — perfect for audits, insurance claims, and patient record retrieval.
RESTful API with full documentation. Automate fax workflows, integrate with your EHR, or build custom solutions for your practice.
From solo practitioners to multi-location health systems. No hidden fees, no long-term contracts.
For individual providers & small offices
Includes 300 pages/month · $0.08 per extra page
For group practices & clinics
Includes 750 pages/month · $0.07 per extra page
For hospitals & multi-location practices
Includes 2,000 pages/month · $0.06 per extra page
No hardware to install, no IT department needed. Get your team faxing securely in three simple steps.
Choose a new local or toll-free number, or port your practice's existing fax number for free.
Fax referrals, prescriptions, and records from email or our HIPAA-compliant portal. Incoming faxes arrive as encrypted PDFs.
Every fax is archived with delivery confirmations, timestamps, and full audit trails for compliance.
Stop printing, signing, scanning, and re-faxing. With e-Fax Zone eSignatures, your staff and patients can sign documents electronically — right from the fax inbox. HIPAA compliant, legally binding, and built into every workflow.
Receive a fax, add signature fields with drag-and-drop, and route it for signing — all without leaving the portal.
Consent forms, intake paperwork, referral authorizations, prior auths — get them signed in minutes, not days.
Every signature is encrypted, timestamped, and backed by a full audit trail. Meets ESIGN Act and UETA requirements.
No separate eSignature app needed. Fax in → sign → fax out. Signed copies return to your inbox automatically.
Healthcare providers
Patient faxes delivered
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"We replaced three fax machines across our two clinic locations with e-Fax Zone. The HIPAA compliance was seamless — our compliance officer signed off in a day. Referrals that used to take 20 minutes now take 20 seconds."
Yes. All Clinic and Health System plans include a signed Business Associate Agreement (BAA), 256-bit AES encryption for faxes in transit and at rest, role-based access controls, and full audit trails. We meet or exceed all HIPAA technical safeguard requirements.
Absolutely. We offer free number porting so your patients, pharmacies, and referral partners won't notice a thing. Porting usually completes within 1–3 business days with zero downtime.
e-Fax Zone integrates with major EHR and EMR platforms including Epic, Cerner, athenahealth, and DrChrono. You can also use our API or simple email-to-fax to connect with virtually any system your practice uses.
Yes. Our Clinic plan supports up to 5 staff accounts, and the Health System plan offers unlimited users. Each person gets their own login with role-based permissions — so your front desk, nurses, and providers can all fax securely under one account.
Solo Practice plans include 30-day storage, Clinic plans include 1-year HIPAA-compliant archiving, and Health System plans include unlimited retention. All stored faxes are encrypted and searchable for audits and record retrieval.
You can fax PDFs, Word documents, images (JPG, PNG, TIFF), and more. This covers prescriptions, referral letters, lab results, insurance forms, prior authorizations, and any other patient documentation your practice needs to send.
Yes. All plans are month-to-month with no long-term contracts. Cancel anytime from your account settings. We also offer a 14-day free trial so you can test everything before committing.
e-Fax Zone is proudly managed and operated by Mutual Associate Inc., a leading Managed Service Provider (MSP) based in Queens, New York. Since 2016, Mutual Associate has been delivering enterprise-grade IT support, cybersecurity, and cloud solutions to businesses across the greater New York area — with a deep focus on healthcare providers.
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