Sales & Support: 718-557-9513
HIPAA Compliant · Built for Healthcare

The secure eFax built for healthcare practices

Send prescriptions, referrals, lab results, and patient records — all from your computer or phone. Fully HIPAA compliant with a signed BAA.

View Plans & Pricing → See How It Works
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★★★★★ Trusted by 5,000+ healthcare providers

HIPAA Compliant with BAA

256-bit encryption, signed Business Associate Agreement, and full audit trails — everything your practice needs for compliance.

EHR & EMR Integration

Works alongside your existing systems — Epic, Cerner, athenahealth, DrChrono, and more via API or email-to-fax.

Fax from Email or Portal

Your staff can send referrals and records directly from Outlook, Gmail, or our secure web portal — no fax machine needed.

Automatic Archiving

Every fax is stored securely and searchable — perfect for audits, insurance claims, and patient record retrieval.

Developer-Friendly API

RESTful API with full documentation. Automate fax workflows, integrate with your EHR, or build custom solutions for your practice.

Pricing

Plans built for every practice size

From solo practitioners to multi-location health systems. No hidden fees, no long-term contracts.

Monthly Annual Save 20%

Solo Practice

For individual providers & small offices

$ 14.99 /month

Includes 300 pages/month · $0.08 per extra page

  • 1 local or toll-free fax number
  • HIPAA compliant with signed BAA
  • Send & receive via email or portal
  • PDF, Word & image support
  • Delivery confirmations & audit trail
  • 30-day fax archive
  • Free number porting
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Health System

For hospitals & multi-location practices

$ 99.99 /month

Includes 2,000 pages/month · $0.06 per extra page

  • 10 fax numbers included
  • Everything in Clinic, plus:
  • Up to 15 staff accounts
  • Multi-location management
  • Advanced EHR & webhook integrations
  • Unlimited HIPAA-compliant archive
  • Dedicated account manager
  • 99.99% uptime SLA
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How It Works

Your practice goes live in minutes

No hardware to install, no IT department needed. Get your team faxing securely in three simple steps.

1

Get your fax number

Choose a new local or toll-free number, or port your practice's existing fax number for free.

2

Send & receive securely

Fax referrals, prescriptions, and records from email or our HIPAA-compliant portal. Incoming faxes arrive as encrypted PDFs.

3

Stay audit-ready

Every fax is archived with delivery confirmations, timestamps, and full audit trails for compliance.

eSignatures

Fax Signatures for Healthcare — sign, send, done

Stop printing, signing, scanning, and re-faxing. With e-Fax Zone eSignatures, your staff and patients can sign documents electronically — right from the fax inbox. HIPAA compliant, legally binding, and built into every workflow.

Sign directly from your fax inbox

Receive a fax, add signature fields with drag-and-drop, and route it for signing — all without leaving the portal.

Collect patient & provider signatures

Consent forms, intake paperwork, referral authorizations, prior auths — get them signed in minutes, not days.

HIPAA compliant & legally binding

Every signature is encrypted, timestamped, and backed by a full audit trail. Meets ESIGN Act and UETA requirements.

Built into your fax workflow

No separate eSignature app needed. Fax in → sign → fax out. Signed copies return to your inbox automatically.

Patient Consent Form PDF · 2 pages
Patient Signature
Provider — Signed ✓
1 of 2 signatures complete
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Consent Forms HIPAA, surgical, treatment
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Prior Authorizations Insurance & pharmacy approvals
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Referral Letters Specialist & facility referrals
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Patient Intake New patient paperwork

5K+

Healthcare providers

10M+

Patient faxes delivered

99.9%

Uptime guarantee

4.9★

Provider rating

"We replaced three fax machines across our two clinic locations with e-Fax Zone. The HIPAA compliance was seamless — our compliance officer signed off in a day. Referrals that used to take 20 minutes now take 20 seconds."
Dr. Sarah Mitchell · Valley Health Partners, Family Medicine
FAQ

Questions from healthcare providers

Yes. All Clinic and Health System plans include a signed Business Associate Agreement (BAA), 256-bit AES encryption for faxes in transit and at rest, role-based access controls, and full audit trails. We meet or exceed all HIPAA technical safeguard requirements.

Absolutely. We offer free number porting so your patients, pharmacies, and referral partners won't notice a thing. Porting usually completes within 1–3 business days with zero downtime.

e-Fax Zone integrates with major EHR and EMR platforms including Epic, Cerner, athenahealth, and DrChrono. You can also use our API or simple email-to-fax to connect with virtually any system your practice uses.

Yes. Our Clinic plan supports up to 5 staff accounts, and the Health System plan offers unlimited users. Each person gets their own login with role-based permissions — so your front desk, nurses, and providers can all fax securely under one account.

Solo Practice plans include 30-day storage, Clinic plans include 1-year HIPAA-compliant archiving, and Health System plans include unlimited retention. All stored faxes are encrypted and searchable for audits and record retrieval.

You can fax PDFs, Word documents, images (JPG, PNG, TIFF), and more. This covers prescriptions, referral letters, lab results, insurance forms, prior authorizations, and any other patient documentation your practice needs to send.

Yes. All plans are month-to-month with no long-term contracts. Cancel anytime from your account settings. We also offer a 14-day free trial so you can test everything before committing.

About Us

Operated by Mutual Associate Inc.

e-Fax Zone is proudly managed and operated by Mutual Associate Inc., a leading Managed Service Provider (MSP) based in Queens, New York. Since 2016, Mutual Associate has been delivering enterprise-grade IT support, cybersecurity, and cloud solutions to businesses across the greater New York area — with a deep focus on healthcare providers.

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Cybersecurity Experts Protecting healthcare data since 2016
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Healthcare Focused HIPAA compliance built into everything
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24/7 Support Real humans, always available
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New York Based Queens, NY · Brooklyn, NY
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